Reference

Terms Conditions

We run the lobby, set the account rules and handle every deposit and withdrawal you make through bKash, Nagad or Rocket. These terms explain what you agree to when you open an account, how we manage disputes and where local law in Bangladesh applies.

Account registrationDeposit and withdrawal rightsDispute resolutionLocal law complianceWallet verification
66666y Terms Conditions
QUESTIONS & DISPUTES

How to Reach Us About Terms

If any part of these terms feels unclear or you need to report a dispute, our support channels are open every day. Live chat connects you to an operator who can pull up your account history and explain how a rule applies to your case. Email works when you want to attach screenshots or send a longer explanation. The FAQ section covers the questions we hear most often around account limits, withdrawal checks and bonus eligibility.

Live Chat Open the bubble in the bottom corner of any page and an operator will join in under a minute. Best for urgent questions about deposits, withdrawals or account access.
Email Support Write to us when you need to explain a dispute in detail or attach documents. We reply within a few hours during business days and handle Bangladesh queries in English.
FAQ Library Search by keyword or browse topics like wallet verification, withdrawal times and bonus terms. Most account questions have an answer already published here.
ACCOUNT SECURITY

How We Protect Your Agreement

Your account is tied to the mobile number and wallet details you register with. We encrypt login sessions, store passwords in hashed format and flag unusual activity patterns so your balance stays secure. Payment records, bet history and personal data sit in systems covered by our privacy policy; we retain transaction logs as long as local regulation and internal audit standards require. If you want to update your terms consent, request data deletion or close your account permanently, contact support with your registered details and we will walk you through each step.

Session Encryption

Every page you open and every bet you place travels over an encrypted connection. Session tokens expire after a period of inactivity so no one can hijack your login.

Wallet Verification

We match your bKash, Nagad or Rocket number to your account registration before processing a withdrawal. This step prevents fraudulent cash-out attempts and keeps your balance secure.

Data Retention

Transaction records, game logs and identity documents are kept as long as local law and our audit policy require. Once retention ends, we delete or anonymise the data.

Policy Updates

When we change these terms, we publish the new version here and notify active accounts by email or in-lobby message. Continued use after the notice means you accept the update.

Terms & Conditions FAQ

Access depends on local law in Bangladesh and the region you connect from. We do not guarantee service where online betting is restricted; confirm your own eligibility before you register or deposit.

No. Each account is personal and tied to one mobile number. Sharing credentials or opening duplicate accounts breaks these terms and may result in suspension or balance forfeiture.

Contact support with your bet ID and a description of the issue. We review game logs, check studio records and reply with a decision. Unresolved disputes follow the escalation path in our legal notice.

We verify identity and wallet ownership to prevent fraud. If your withdrawal amount or activity pattern triggers a compliance check, support will tell you which documents to send and how long review takes.

We publish updates here and notify active accounts by email or in-lobby banner. You have the choice to accept the new terms or close your account before they take effect.

Yes. Every bonus campaign carries its own terms covering wagering requirements, eligible games and expiry dates. Read those conditions before you opt in; they work alongside these platform terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.